USER EXPERIENCE DESIGNER/ PRODUCT OWNER
QUALIFICATIONS
SKILLS
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User Centered Testing/Design Methods
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Agile Mindset
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Scrum Framework
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Moderation/Communication
SOFTWARE
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Sketch / Figma / Adobe Creative Suite
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Slack / Zoom / Skype / WebEx
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TFS / Jira / Confluence
OTHER
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German
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English
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French / Spanish
PROFESSIONAL EXPERIENCE
06/2018–today // FREELANCE UX DESIGNER
USER EXPERIENCE DESIGN
Create wireframes and early prototypes, test and implement (design) concepts within agile scrum teams
Plan and facilitate co-creation-workshops and (contextual) user research
Deliver concept presentations and facilitate design sprints
UX / PRODUCT OWNERSHIP
Lead and guide junior (UX) designers, closely discuss and define requirements as well as coordinate next steps with product management
ABB, Busch Jaeger, denkwerk GmbH, Mailbutler, Lekker Energie, Sensity, REHAU BS, Deutsche Telekom, wr&co
04/2016–06/2018 // PRODUCT OWNER
Yello Strom GmbH
Responsible for the existing self-service portals of all three EnBW brands. Obtaining, formulating, planning and prioritizing requirements for the product backlog (‚Mein Yello‘)
Lead one of five development teams. Fulfill sprint goals, implement „objectives and key results“
Responsible for the relaunch of the self-service portal ‚Mein Yello‘ with it’s approx. 500,000 customers as part of the corporate’s digitization strategy EnPower
Coordinate and implement requirements for existing self-service portals regarding changes to the German Data Protection Act 2018
04/2014–04/2016 // USER EXPERIENCE DESIGNER
Yello Strom GmbH
Formulate, test and implement hypotheses and business requirements. Interaction design, design of features and online processes for the existing self-service portal as part of an interdisciplinary scrum team
Introduce Design Thinking through presentations and workshops to the management team and colleagues. Prepare and deliver co-creation workshops with customers as well as contextual user interviews
Participate in the brand relaunch of Yello Strom brand (positioning, tonality). Design and adapt new brand values and elements for digital communication and e-commerce channels (blog, portal, website)
2010–2013 // FREELANCE USER EXPERIENCE DESIGNER
USER EXPERIENCE DESIGN
Concept and design of several hotel websites and booking processes. Deliver concept presentation and facilitate client workshop. Develop corporate design style guides for different hotel brands
Cologne Systems GmbH
DESIGN MANAGMENET
Prepare and deliver »Design Thinking« workshop to employees
denkwerk GmbH
DESIGN RESEARCH & DESIGN STRATEGY
Support market and positioning analysis. Contribute product visualization for product innovation and user testing
Studio MEM (freelance)
SCIENTIFIC ASSOCIATE
Prepared and formulate content and requirements for a masters program „Innovation“ at University of Wuppertal
University of Applied Sciences Wuppertal
2008-2009 // DESIGNER
denkwerk GmbH
Member of the interdisciplinary »Mobile Competence Team«. Research and documentation of trends and design-relevant developments on »mobile web design«
Develop initial design for the “E-Postbrief” portal. Conceptual implementation as part of an interdisciplinary team
Design mobile internet applications and maintenance of (shop) websites and mailings. Train and coordinate interns involved
Clients: Nokia Deutschland, Deutsche Post, NetCologne, Yavido
2006-2008 // DESIGNER & PROJECT MANAGER
yellow design | yello circle
Project management, redesign and implement extensive product catalog and website
Develop brand strategies. Creative implementation and adaptation for various media within a design team
Design project management (cost calculation, supplier and customer communication)
Clients: BMW, IKA GmbH, IFN Finance, Pelikan
2001-2006 // JUNIOR ART DIRECTOR
Oevermann Networks GmbH
Development of web and corporate designs
Clients: Kreissparkasse Köln, Boehringer Ingelheim, Galabau, Heidi Klum GmbH
WORKSHOPS (PARTICIPATED)
09/2017 »Happy Startup Summer Camp« talks, workshops, conversation, UK
10/2013 »Sketching Interfaces« Smashing Workshop, DE
10/2013 »Sketching beyond Boxes and Arrows« Smashing Workshop, DE
07/2013 »Human Centered Design Workshop« +Acumen, Online
07/2012 »Design Research Methods 1«, The Design Community College, online
04/2010 »Service. Design. Thinking.« IA Konferenz, DE
FORMAL EDUCATION
2015 // PASSIONATE PRODUCT OWNER
Scrum Certified, Jeff Patton
2009-2010 // MASTER DEGREE PROGRAM „DESIGN MANAGEMENT“
University of Arts London, School of Creative Enterprise
Study of business-related aspects of design. (Strategic) Design management, design thinking & knowledge management, project management, research methods
Dissertation: »Is design thinking embedded in the development of new service businesses?«
2001-2006 // GRADUATE DEGREE PROGRAM „DESIGN“
Koeln International School of Design
Project-based interdisciplinary design study. Design management, service design, design & ecology, gender and design, corporate design, typography, animation
Diploma on sustainable consumption: »How a product becomes a service.«
2004 // INT. PROGRAM „MANAGING CORPORATE COMMUNICATION FROM A DESIGN PERSPECTIVE “
Hoogeschool INHOLLAND Rotterdam
Corporate communication, issue management, design management, creative problem solving
1998-2004 // VOCATIONAL TRAINING MEDIA DESIGN (DIGITAL AND PRINT)
Lüttgen & Scholt Werbeagentur, Leverkusen
1998 // HIGH SCHOOL
Otto-Hahn-Gymnasium, Bergisch Gladbach